Front Office Coordinator
The role of a front office coordinator is vital to the organization's success, and we are seeking a highly skilled individual to fill this position. The successful candidate will provide exceptional customer service, manage daily operations, and maintain a professional environment.
* Maintain a high standard of presentation at all times
* Meet and greet clients and guests, announce their arrival where necessary
* Operate the switchboard via Teams (minimal calls per day)
* Offer and serve beverages to clients and guests
* Manage meeting room bookings, including approving bookings, managing conflicts, allowing set up and pack down
* Run set up and pack down of meetings and events, employing assistance from the administrative team where necessary
* Manage receipt of e-faxes, file and distribute in line with procedures
* Sort, scan, and deliver incoming mail, couriers, and deliveries etc. Book, track, package, and deliver outgoing mail, couriers etc.
* Monitor, maintain, and order stationery, kitchen consumables, staff gifts, and other consumables in accordance with established protocols
* Organize catering for seminars, events, and business development initiatives as directed in accordance with established guidelines
* Track and communicate visitors from other offices, including administrating and logging temporary pass allocation
* Provide administrative assistance to the new starter and leaver process, including:
o Enabling and disabling user accounts with suppliers, courts, and authorities
o Capturing photos of new starters and providing them to internal departments
* Maintain a professional back-of-house environment, including attending to general cleanliness of the kitchen and general office area
* Clean, stock, and manage the presentation of quiet rooms and meeting rooms to ensure they are ready for use at all times
* Assist with Health and Safety requirements of the office and take on the role of Fire/Evacuation Warden to assist with client areas should an emergency occur
Required experience includes previous corporate reception experience, proficiency in MS Office suite, strong organizational skills, attention to detail, experience in managing schedules and coordinating appointments, excellent verbal and written communication skills, and a friendly, professional, and approachable demeanor.
Key Requirements
* Prior experience working in a similar capacity is essential
* Strong organizational and time management skills are crucial
* Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
* Excellent communication and interpersonal skills
What We Offer
A dynamic work environment with opportunities for growth and development, competitive compensation, and a comprehensive benefits package.