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Casual customer service

Melbourne
Temporary
Telstra
Customer Services agent
Posted: 6 October
Offer description

OverviewJob title: Casual Customer Service & Sales Consultant – Chirnside Park.
Employment Type: Casual.
Closing Date: 17 Oct 2025 11:59pm.Telstra is hiring
We're an iconic Aussie brand with a global footprint.
Our purpose is to build a connected future so everyone can thrive.
We're about providing the best experience and delivering the best tech on the best network.
Our Chirnside Telstra store, Shopping Centre, 239, Shop L01-517/519/241 Maroondah Hwy, Chirnside Park VIC 3116, Australia, is hiring a Retail Consultant to join the team on a casual basis.Working in a Telstra Retail Store is not just a job; it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.
It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected faster, better, smarter.
Responsibilities
Provide outstanding customer service and guide customers through an exceptional in-store journey.
Stay trained on the latest tech and gadgets to support customers with informed solutions.
Identify customer needs and recommend products and services that transform their telecommunications experience.
What you'll do
As a Telstra Retail Consultant, you'll be continually trained on the latest technology.
Your knowledge, consultative approach, and proactive sales mindset will help you support customers with effective solutions.
Benefits
Team performance-related commission, with your first 2 months guaranteed while you're getting up and running
30% off Telstra services
Continuous training from management to support your growth
Telstra SIM card
Exclusive discounts and offers across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers
About you / Qualifications
Ability to easily build a connection with a variety of new and existing customers
Capable of developing customised solutions for customers
Drive to reach and exceed sales targets and KPIs
Hungry to learn and grow within the role
Experience in a customer-facing role
Enjoys a fast-paced, busy retail environment while delivering excellent customer service
Apply now
After you've submitted your application, the next step is an assessment supported by HireVue.
Please check for their email to move things along.
We also invite you to learn more about life at Telstra and see other Retail Opportunities at Telstra.
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
Telstra values diversity and has zero tolerance for harassment.
We support flexible work arrangements and encourage you to share your pronouns and any reasonable adjustments needed for the recruitment process.
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