We are seeking an experienced Training Lead to drive the design, development, and delivery of training activities for a key SaaS project. This role will work within the Project Change stream and will be responsible for ensuring a seamless learning experience for all new users of the system.
Key Responsibilities:
- Lead the Training Needs Analysis and develop a comprehensive Training Plan.
- Collaborate with project, functional, technical, and stakeholder teams to identify learning requirements.
- Design, develop, and document training materials including simulations, e-learning modules, video demonstrations, and work procedures.
- Coordinate and deliver digital and in-person training sessions, ensuring compliance with policies, procedures, and regulatory standards.
- Establish a coaching and mentoring model to support Subject Matter Experts (SMEs) and end-users.
- Develop and align training communications with the broader change management messaging.
- Manage scheduling and delivery of training sessions (pre and post-deployment) and create a learning library (BAU/SharePoint) for future use.
Skills and experience
- Previous experience leading training design and delivery for large-scale technology transformation projects.
- Solid background and experience as a Training Practitioner (Trainer, Developer, Facilitator).
- Understanding of Change Management principles and their application.
- Outstanding written and verbal communication skills with the ability to tailor messaging to diverse audiences.
- High-level organisational and time-management skills with attention to detail and ability to deliver outcomes in dynamic environments.
- Proven ability to work autonomously, manage competing priorities, and take accountability for quality deliverables.
Apply now to secure an interview or contact Dylan Tasker on 9236 7753 for a confidential discussion.