About Us
HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of life for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons' mental health.
The General Manager Clinical Governance provides enterprise-wide clinical leadership, ensuring safe, high-quality, person-centred care across all services. It is a key liaison role with external stakeholders, including Government, regulators, and industry bodies. This role leads the development and implementation of clinical governance frameworks, fosters a strong Clinical Community of Practice, and supports the professional development, wellbeing, and credentialing of clinical staff. The General Manager Clinical Governance champions evidence-based practice, continuous improvement, clinical workforce capability, and innovation aligned with HammondCare's Mission and strategy.
Key Focus Areas:
* Develop and lead the implementation of an enterprise-wide Clinical Governance Strategy aligned to the new Aged Care Act requirements to ensure safe, high-quality, and person-centred care across all services
* Embed the Clinical Governance Framework across all Care Units to ensure consistent, evidence-based care
* Chair the Clinical Governance Committee and Quality Care Advisory Body
* Oversee clinical data validation, monitor performance, and lead continuous improvement initiatives
* Partner with clinical leaders to develop policies, programs, and processes that improve clinical outcomes, quality, and compliance
* Align clinical practice with HammondCare's Mission, strategy, and regulatory obligations
* Strengthen clinical performance through data-driven improvement and risk management
* Champion clinical workforce capability clinical education and leadership
* Provide senior clinical leadership and high-level advice in complex clinical matters across all Care Units
This is a permanent full-time position based at St Leonards however the role has flexibility to work out of any of our HammondCare sites within NSW.
This role may require you to travel to our sites from time to time.
What We Can Offer You:
* NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
* Additional leave purchase options and 14 weeks paid parental leave
* Flexible working options, including hybrid arrangements
* Discounts on everyday products and services
* Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
* Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family.
* Health & Wellbeing programmes
* Reward & Recognition programmes
* Referral bonuses
* Career and professional development opportunities
Responsibilities:
Strategic Clinical Leadership & Governance:
* Develop and lead the enterprise Clinical Governance Strategy to underpin safe, high-quality, person-centred care
* Chair the Clinical Governance Committee and Quality Care Advisory Body
* Support the Board Quality, Safety, and Care Sub-Committee with expert clinical advice
* Ensure enterprise-wide integration of clinical policies, audit systems, and governance structure
* Influence organisational decision-making with high-level medical expertise
Clinical Excellence & Performance:
* Set, monitor, and report on clinical performance targets aligned with standards (e.g., NACMQI, Strengthened Quality Standards)
* Leverage data and business intelligence to identify risks, gaps, and drive continuous quality improvement
* Lead incident management, risk mitigation, and clinical investigations where required
Clinical Workforce Development and Wellbeing:
* Lead and nurture a Clinical Community of Practice across HammondCare services
* Mentor and develop clinical leaders, building a future-ready clinical workforce
* Support the professional development of Clinical Staff
* Collaborate with Learning and People teams to design clinical education and reflective practice tools
Clinical Quality Assurance & Improvement:
* Embed a culture of innovation, learning, and continuous quality improvement
* Support clinical audit programs, quality improvement cycles, and dissemination of lessons learned
* Lead enterprise initiatives to remediate underperforming services and lift care quality across all Care Units
Clinical Policy, Risk, and Compliance:
* Lead the development and implementation of clinical policies aligned with legislation, standards, and HammondCare's principles
* Monitor evolving healthcare regulations and proactively adapt internal frameworks
* Ensure privacy, consent, and ethical standards are upheld across services
Clinical Practice and Expertise:
* Maintain active clinical practice to ensure contemporary knowledge and credibility.
* Provide expert clinical advice in complex cases, with particular focus on dementia, palliative care and aged care
* Operate across our Care Unit teams to apply your clinical expertise and guidance for the improvement of disciplines/models within our service design and delivery
* Support clinical communities of practice and provide input as a subject matter expert.
* Ensure professional, aligned and capable leadership to the team in line with HammondCare's Leader Attributes, Christian Mission, values and strategy
* Engage with Care unit Clinical Leads to build effective team relations, set expectations, praise and recognise good work, develop team members in their roles and careers and build on their strengths
* Act as the Lead Nurse across all Care Units by supporting Clinical Delivery teams to optimize clinical outcomes and deliver high standards of clinical care to clients
Requirements:
* Demonstrated commitment to HammondCare's Christian Mission, Motivation, and Mission in Action
* Current AHPRA registration and tertiary qualifications in Nursing (Bachelor of Nursing or equivalent)
* At least 5+ years demonstrated in a Senior Nursing role, preferably in aged care, dementia, palliative care, older persons' mental health, or related fields
* Extensive knowledge of clinical governance, quality systems, and accreditation frameworks
* Demonstrated leadership in building clinical capability and systems
* Expertise in analysing complex clinical and operational data
* Strong communication, influencing, and report writing skills
* Postgraduate qualification in Clinical Practice, Clinical Governance, Health Administration, Public Health, or Business Administration (or working towards) desirable
* Research and publication experience in relevant fields desirable