About the Service Desk Role
We are seeking a friendly and hands-on IT support specialist to fill this position. The ideal candidate will be passionate about delivering high-quality technical assistance and have experience in a Level 1-2 service desk role.
Key Skills and Qualifications
* Strong technical knowledge of computer systems and software
* Excellent communication and problem-solving skills
* Ability to work effectively in a team environment
Benefits
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The chance to make a real difference in the community
About the Position
This is an exciting opportunity for someone who is passionate about IT support to join our team. As a Service Desk Officer, you will be responsible for providing high-quality technical assistance to customers, resolving issues efficiently, and escalating complex problems to senior technicians.