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Engagement manager

Sydney
Up Education
Posted: 23 April
Offer description

Job Description

The Engagement plays a vital role in implementing placement and stakeholder engagement strategies for all Acknowledge Education's Community Services and Master of Social Work Higher Education programs. Reporting directly to the Engagement Team Leader, this role involves sourcing, developing, and managing local industry partnerships to ensure high quality field placement opportunities for Acknowledge Education's students.

Key Responsibilities

* Source, negotiate and secure student field placement opportunities with industry partners
* Build and maintain strong relationships with employers, stakeholders and alumni networks
* Ensure all placements meet AASW, CWA and ESOS Act compliance requirements
* Collaborate with academic staff to align placements with course and accreditation standards
* Maintain an accurate and up-to-date database of industry contacts and partnerships
* Oversee the quality of student placements and support positive placement experiences
* Gather and use feedback from host organisations to improve student readiness and outcomes
* Manage and resolve placement issues, escalating complex matters where required
* Plan placement pipelines in line with projected student numbers to achieve full placement rates
* Monitor stakeholder and student satisfaction and drive continuous improvement through insights

Qualifications

Qualification & Experience:

* 3+ years of direct experience in the community services or social work field.
* A diploma or degree in Community Services, Social work, Management, or related disciplines.
* Experience in building and maintaining industry partnerships and executing stakeholder engagement strategies.
* Proven track record of successful business development and program management.
* Understanding placement processes and compliance requirements in Higher education and VET sectors.

Additional Information

* Opportunities to grow within the organisation
* $1,500 annual professional development allowance
* Incredibly committed and supportive team of student-centric professionals
* Health insurance discounts through Bupa
* Be part of a fast-moving, agile private provider where decisions turn into action quickly

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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