About the Role
We are seeking a highly skilled and organized Senior Care Coordination Specialist to join our team. This role will be responsible for managing care worker schedules, addressing scheduling conflicts, and contributing to the continuous improvement of our scheduling process.
Key Responsibilities
* Manage care worker schedules to meet client needs and ensure seamless delivery of services.
* Identify and resolve scheduling conflicts in a timely and professional manner, ensuring minimal disruption to our clients' lives.
* Document all phone calls and communications related to care scheduling, maintaining accurate records and improving our processes.
* Collaborate with internal stakeholders to develop and implement effective scheduling solutions that improve our service offering.
* Liaise with external stakeholders to ensure smooth communication and coordination of care arrangements.
What You'll Need
To succeed in this role, you'll need:
* A proven track record of experience in care coordination or a related field.
* Excellent organizational skills, with the ability to manage multiple priorities and deadlines.
* Strong communication and interpersonal skills, with the ability to work effectively with colleagues, clients, and external partners.
* A collaborative approach, with a focus on delivering exceptional results through teamwork and innovation.
What We Offer
In return for your hard work and dedication, we offer:
* A competitive salary and benefits package.
* The opportunity to work with a talented and supportive team.
* A dynamic and fast-paced work environment, with opportunities for professional growth and development.