Someone who sees opportunities where others see obstacles.
Someone who takes ownership instead of making excuses.
Someone who thrives on building high performing teams, driving growth, solving problems, and creating a culture where people genuinely enjoy coming to work.
We are an established NDIS provider with a strong foundation, committed team, and significant growth potential. We are now seeking an exceptional General Manager to help lead our next stage of growth and operational excellence.
This is a rare opportunity for a commercially minded leader to shape the future of an organisation, influence strategy, develop people, and create lasting impact for participants and staff.
About The Role
Reporting directly to the Founders and working closely with the leadership team, you will be responsible for both the growth and operational performance of the organisation.
You will lead managers, improve accountability, strengthen culture, identify growth opportunities, and ensure the business is operating efficiently while maintaining exceptional participant outcomes.
This is a hands on leadership role for someone who enjoys rolling up their sleeves and making things happen.
Key Responsibilities
Leadership & Culture
Build and lead a high performing leadership team
Create a positive, accountable, solution focused culture
Coach and develop managers and team leaders
Manage performance and address issues proactively
Drive employee engagement and retention
Identify and execute growth opportunities
Develop referral and partnership strategies
Improve participant acquisition and retention
Lead strategic planning and execution
Operations
Ensure effective service delivery across the organisation
Improve systems, processes and efficiencies
Monitor key operational and financial metrics
Maintain compliance with NDIS standards and requirements
Oversee workforce planning and resource allocation
About You
You are not someone who waits to be told what to do.
You take ownership.
You bring energy to challenges.
You lead from the front.
Most importantly, you have a track record of delivering results.
We Would Love To Hear From You If You Have:
Senior leadership experience within disability, healthcare, community services or a related sector
Demonstrated experience growing teams, services or organisations
Strong commercial and operational acumen
Experience leading organisational change
Exceptional people leadership skills
Strong communication and stakeholder management capabilities
A proven ability to solve problems and execute plans
Why Join Us?
This is more than a management role.
It is an opportunity to shape the future of a growing organisation and make a meaningful difference in the lives of participants, families and staff.
You will have the autonomy, influence and support to drive meaningful change while working alongside a founder who is committed to building something exceptional.
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