Delivering exceptional customer service is at the forefront of this Sales and Service Hub role. You will be responsible for managing customer inquiries, creating sales orders, and working collaboratively with store teams to achieve sales targets.
Key Responsibilities
* Customer Inquiry Management: Manage customer inquiries via phone or email, resolving issues promptly and professionally.
* Sales Order Creation: Create accurate sales orders using our POS system, ensuring timely delivery of products to customers.
* Team Collaboration: Work collaboratively with store teams to achieve sales targets and provide excellent customer experiences.
Our Ideal Candidate: We are looking for an individual with experience in retail sales and frontline customer service, possessing strong communication and problem-solving skills. Our competitive remuneration package includes employee benefits such as discounts and flexible working options.
About the Role: This is an exciting opportunity to join a prominent retail chain in Melbourne's Sales and Service Hub. As a Customer Service Representative, you will have the chance to develop your skills and contribute to the success of our team.