Supporting Resident Care and Community Engagement
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* Coordinate daily staff operations to ensure seamless service delivery.
* Oversee onboarding and compliance processes for new staff members and volunteers, ensuring adherence to organizational standards.
* Manage resident admissions, transfers, and discharges, prioritizing resident needs and comfort.
* Develop and maintain accurate databases and generate fee quotes, promoting transparency and efficiency in financial transactions.
* Arrange meetings, training sessions, and site tours to enhance team collaboration and customer engagement.
* Process accounts payable, manage banking, and oversee record archiving, maintaining confidentiality and data security.
* Serve as the primary point of contact for residents, families, and suppliers, providing exceptional customer service and support.
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About Us
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We are a leading not-for-profit organization dedicated to delivering high-quality care and community services. With over 140 years of experience, we have established ourselves as a trusted partner in the provision of family services, community housing, retirement living, home care, and residential aged care. Our commitment to compassion and holistic support has earned us a reputation as one of Australia's most diverse and respected organizations, with services spanning across Queensland and Victoria.