Join to apply for the Field Service Technician role at Vortex Spas
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Join to apply for the Field Service Technician role at Vortex Spas
Are you a skilled professional with a passion for customer service, technical expertise, and hands-on work?
We're looking for a motivated Field Service Technician to join our team, Servicing the Brisbane area, with extended support to the Sunshine Coast and Gold Coast regions. This role offers a dynamic mix of customer interactions, technical tasks, and inventory management.
About The Role
As a Field Service Technician, you'll play a vital role in ensuring the satisfaction of our customers by providing exceptional after-sales service for our spas and swim spas. You'll handle warranty repairs, installations, on-site sales, and much more.
Key Responsibilities
* Conduct warranty and non-warranty service work for spas and swim spas.
* Perform heat pump installations, platinum spa care, and on-site product sales (accessories, chemicals, covers, etc.).
* Develop maintenance and service plans for customers.
* Maintain tools, vehicles, and equipment in excellent condition.
* Assist with warehouse spa assessments, including evaluating the condition of spa units and identifying any necessary repairs or maintenance.
* Ensure spas are maintained at a satisfactory level including cleaning, organizing, and preparing units for display or shipment.
* Warehouse spa repairs
What We Offer
* A fully equipped service van with tools and spare parts.
* Opportunities to develop in-depth knowledge of spa systems, water care chemicals, and spare parts.
* A supportive team environment that values integrity and professional growth.
What We're Looking For
* Technical expertise and hands-on experience in a similar role.
* Strong organizational skills with attention to detail.
* Excellent communication and customer service abilities.
* A proactive approach to solving problems and improving processes.
* A valid driver's license.
* Restricted Electrical Licence (preferred).
* Forklift certification (preferred).
Why Join Us?
At Spa World, we pride ourselves on providing world-class products and services to our customers. Join a team that values innovation, professionalism, and making a positive impact on our customers' lives.
Apply Now
If you're ready to take your career to the next level, apply today to become a Field Service Technician in Brisbane. Together, we'll create exceptional experiences for our customers
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Manufacturing and Other
* Industries
Warehousing and Storage and Wellness and Fitness Services
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