Customer Field Technician Role
We are seeking a skilled Customer Field Technician to join our team. As a Customer Field Technician, you will be responsible for installing, repairing, and maintaining nbn products and services across various locations.
This is an autonomous role where you will work independently, using your skills and expertise to deliver exceptional customer service. Your typical day may involve cabling installation, customer premises installation of nbn equipment, fault diagnosis and repair of nbn networks, and other tasks related to the role.
To be successful in this role, you will need excellent customer service skills, honesty, integrity, and the ability to work independently with minimal supervision. You will also require a current and clean driver's license, strong communication skills, both written and verbal, and a willingness to learn and adapt to new situations.
We offer a supportive and inclusive working environment, opportunities for growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer service and have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.
* Key Responsibilities:
* Install, repair, and maintain nbn products and services
* Provide exceptional customer service
* Work independently with minimal supervision
* Communicate effectively with customers and colleagues
* Meet performance targets and deadlines
Benefits:
We offer a range of benefits, including:
* A competitive salary and bonus structure
* Ongoing training and development opportunities
* A comprehensive employee assistance program
* A supportive and inclusive working environment
About Us:
We are a leading provider of telecommunications services, committed to delivering exceptional customer experiences. Our team is passionate about innovation, quality, and customer satisfaction. We strive to create a workplace culture that values diversity, inclusivity, and teamwork.
Contact Information:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!