Expressions of Interest - Customer Service Officers
Are you passionate about helping others and making a difference in your community? Do you thrive in customer service and phone-based roles? We're looking for dedicated Customer Service Officers who are interested in multiple opportunities
About the Role:
As a Customer Service Officer, you'll be the first point of contact for customers, providing exceptional service and support throughout the phone call. You'll play a key role in building trust and maintaining strong relationships with our clients and their representatives.
What's in it for you:
* Multiple start dates to suit your availability.
* Supportive team environment with ongoing training and development.
* Opportunity to make a real difference in people's lives.
* Convenient Brisbane locations.
About You:
* Previous experience in customer service and phone-based roles.
* Strong communication and problem-solving skills.
* A genuine interest in helping the community and making a positive impact.
* Ability to work in a fast-paced environment and manage multiple tasks.
* Tech-savvy with good attention to detail.
Key responsibilities:
* Deliver outstanding customer service by responding to inquiries and feedback promptly and professionally.
* Provide accurate information and resolve complaints with empathy and efficiency.
* Build rapport and maintain long-term relationships with customers and stakeholders.
* Process enquiries accurately and in a timely manner.
* Stay up to date with company policies, procedures, and product knowledge.
* Collaborate with internal teams to resolve issues and ensure customer satisfaction.
What's Next:
If you are ready to embark on a meaningful journey and be part of a team that makes a difference, Talentpath wants to connect with you. To express your interest and learn more about this exciting opportunity, contact us today. Apply now and be a part of something bigger with Talentpath.
Hannah O'Rourke – Recruitment Partner