Debt Recovery Specialist
The role of Debt Recovery Specialist is a challenging and rewarding position that requires strong communication and problem-solving skills. As the main point of contact for debt-related enquiries, you will guide community members toward workable repayment solutions and coordinate the debt recovery process with confidence and professionalism.
Key Responsibilities:
* Manage debt and revenue enquiries across various channels, including phone, email, and face-to-face interactions
* Build respectful relationships with debtors and negotiate and monitor repayment plans through to completion
* Coordinate follow-ups and collection activities, including working with external partners when necessary
Requirements:
To be successful in this role, you will hold a Certificate IV in Accounting, Financial Management or Business Management, or have relevant experience in a similar position. You will bring strong written and verbal communication skills, with the ability to explain information clearly to a range of stakeholders.
Benefits:
* Competitive remuneration package
* Flexible work arrangement options
* Opportunities for professional development and growth
About Us:
We are committed to building a passionate and inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTQIA+ community, veterans, and people with disabilities.