Are you an experienced HR professional ready to make a real impact? TCLH is looking for a driven and passionate HR Manager to join our team in a permanent, office-based position on the Gold Coast.
In this role, you'll be at the heart of our people operations — delivering effective HR, driving a high-performing culture, and ensuring our team feels valued, supported, and empowered every day. You'll work closely with our leadership team across people & culture, recruitment, training, and systems.
WHY JOIN TCLH?
* Vibrant, values-driven team culture with genuine recognition programs
* Permanent, office-based role on the Gold Coast — no remote uncertainty
* Broad, varied HR remit across people, recruitment, and training
* Work closely with Directors and senior leadership to shape the team experience
* Be part of a growing organisation with long-term strategic ambitions
WHAT YOU'LL BE DOING
People & Culture
* Support the development of organisational culture and staff engagement strategies
* Advise management on organisational change and provide HR guidance across the team
* Manage the full HR lifecycle, ensuring compliance with external standards and best practice
* Interpret and apply award entitlements, EDO conditions, the Fair Work Act and related legislation
* Conduct remuneration benchmarking and advise on allowances and equity strategies
* Develop and maintain employment-related policies and procedures
* Support WHS compliance obligations in coordination with National Operations
* Administer and coordinate the TCLH Rockstar Recognition & Reward Program
* Champion our core company values — in everything we do at TCLH
Recruitment
* Oversee and support recruitment requirements across the organisation
* Closely manage recruitment of office-based staff
* Partner with the recruitment manager on retention, onboarding/offboarding, and talent acquisition strategies
Training & Development
* Identify training needs through job analysis, appraisals and consultation
* Manage the TCLH Training Matrix and Field Induction Matrix
* Design and deliver training programs, inductions, and e-learning via our Academy platform
* Coordinate TCLH Masterclasses for professional development days
* Evaluate training effectiveness and ensure programs remain cost-effective
* Keep up to date with developments in e-learning and new methodologies
WHAT WE ARE LOOKING FOR
* Tertiary qualification or Diploma in Human Resources Management
* Relevant experience in human resources or a related discipline
* Demonstrated management and organisational skills
* Experience in collaborative and consultative processes at a professional level
* Ability to work flexibly in a complex, multi-stakeholder environment
* Confident executing strategies in consultation with leadership and management teams
* Strong time management with ability to meet deadlines and deliver outcomes
At TCLH, a proudly Australian-owned and multi-award winning company, we are redefining remote hospitality by crafting unforgettable experiences that has set the standard for excellence across industries such as Mining, Offshore and Onshore Oil & Gas, Defence, Exploration, Marine Vessels, Construction and Civil. If you are a skilled and qualified chef with a passion for exceptional service, we invite you to apply and join a team that values your commitment, hard work, and dedication to shaping the future of remote hospitality.