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Future Team Leader (Cruiseabout) - Mermaid Waters, Queensland
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Job no: 525186
Brand: Cruiseabout
Work type: Full time
Location: Queensland
Categories: Leisure Travel & Retail, Leadership
About the role
* Absolutely love setting sail on the seas?
* Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
* Looking for your next leadership opportunity?
Key Responsibilities
* Quoting, booking, and invoicing cruise bookings and packages
* Ensure that KPIs are met, exceeding monthly sales targets
* Support and handle walk-in, email, and telephone enquiries efficiently and accurately
* Maximise sales opportunities through upselling & cross-selling
* Monitor and action all relevant mailboxes daily
* Maintain accurate and comprehensive product information to deliver and generate sales
Who are you?
* Proven experience in customer service and working towards sales targets
* Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
* GDS experience
* Exceptional attention to detail, problem-solving skills, and ability to thrive under pressure
* Ambitious, highly motivated, and organized
Employee Benefits & Perks
* Opportunities for onboard ship inspections and exclusive cruise discounts
* Access to industry travel discounts and sponsored ‘Familiarisation Cruises’
* Inclusive company culture and recognition as a Great Place To Work
* Support for diversity and inclusion, encouraging applications from all backgrounds
* Learning & Development pathways, including cruise product training
* Exclusive staff discounts with leading retailers, health and wellness, financial planning, and more
* Career growth opportunities within our global network
* Health insurance discounts with BUPA and internal gym access
* Support and Employee Assistance Program for staff and families
* Social events, awards nights, and industry conferences
* Corporate Social Responsibility programs and paid leave options
* Commitment to sustainability and environmental protection
Please advise your leader before applying.
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