The post holder will be required to provide a comprehensive administration and service co-ordinator role to ensure the smooth and efficient running of the service on a daily basis, assisting the Head of Imaging or equivalent to ensure key Performance, quality and financial targets are met, and the service is developed as per Directorate plans.
The post holder will be responsible to motivate, lead and assist the administration team including Medical secretaries and Admin and Clerical Staff supervisors and other staff to ensure that all administration duties are carried out efficiently and in a timely manner.
Main duties of the job
To liaise with the Head of Imaging or equivalent with reference to strategic and operational requirements for all relevant patient pathways. Working towards Directorate objectives and effectiveness of the service.
To manage and ensure validation of all diagnostic patient activity on a day-to-day basis, ensuring targets are met and resources are effectively utilised to maximise efficiencies.
To act as Deputy RIS Manager working within the radiology MDT to ensure data is accurate.
Address queries from staff and consultants regarding clinics, work schedules and other associated matters regarding capacity & performance.
The post holder is responsible for the overall administration duties within the department to maintain an efficient and dedicated service, ensuring information systems are updated and monitored to provide accurate data to feedback to the Consultant and Management teams.
Financial responsibility for the pay and non pay elements of your budget.
The post holder will work in liaison with the Head of Imaging, Modality Leads, and Radiologists to ensure performance matches demand and capacity.
Responsibility for planning and organising multi-disciplinary meetings in relation to streaming administration procedures across the Directorate.
To ensure flexible working patterns are achieved to enable cross cover for leave within the Admin team, ensuring bank & Agency costs are minimal
**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**
About us
Northampton General Hospital NHS Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
* Compassion
* Accountability
* Respect
* Integrity
* Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job responsibilities
To liaise with the Head of Imaging or equivalent with reference to strategic andoperational requirements for all relevant patient pathways. Working towards Directorateobjectives and effectiveness of the service.
To manage and ensure validation of all diagnostic patient activity on a day-to-day basis,ensuring targets are met and resources are effectively utilised to maximise efficiencies.
To act as Deputy RIS Manager working within the radiology MDT to ensure data isaccurate.
Address queries from staff and consultants regarding clinics, work schedules and otherassociated matters regarding capacity & performance. To be actively involved in theadministration of the medical staffing timetable & rotas, influencing flexing capacity tomeet demand
The post holder is responsible for the overall administration duties within the department to maintain an efficient and dedicated service, ensuring information systems are updated and monitored to provide accurate data to feedback to the Consultant and Management teams.
Financial responsibility for the pay and non pay elements of your budget.
The post holder will work in liaison with the Head of Imaging, Modality Leads, and
Radiologists to ensure performance matches demand and capacity.
Responsibility for planning and organising multi-disciplinary meetings in relation to
streaming administration procedures across the Directorate.
To ensure flexible working patterns are achieved to enable cross cover for leave withinthe admin team, ensuring bank & Agency costs are minimal
To be responsible for managing the recruitment and selection process for new staffwithin the admin team and to be pro-active in developing strategies to retain staff in line
with performance issues.
To provide managerial leadership, managing sickness & absence, maintaining appraisalschedules and leading performance management issues within the admin team. Beingresponsible for staff development and training including the setting of individual anddepartmental targets for efficient ways of working. To take action to rectify deficienciesas and when appropriate, following HR Trust policies.
To ensure that excellent communication channels are maintained with alldisciplines/departments both internal and external to the organisation, including staff,
consultants, patients and visitors to the Trust.
To attend and actively participate in appropriate departmental and Trust meetings.
To challenge current ways of working within the 18 week pathways. Evaluate andmodernise pathways to ensure the smooth transition of patients between departments.
To endorse the access policy, ensuring all Admin staff are fully aware of the waiting listguidance and that all other local policies and procedures are adhered to.
To be able to interpret and analyse data in relation to all national performance targets,using the trust computerised systems, i.e., iPM, Infoview, or local computer systems
such as CRIS, NBSS or BSU.
To lead audits to ensure effective processes in accordance to the Access policy.
To be responsible for the management of complaints relating to the administrationservice, actively seeking to resolve any issues at the time of notification, acting within
the Trust guidelines.
Represent the Directorate / Department and meetings as requested by the line Manager
Person Specification
Skills
* Ability to interpret data
* Proven staff management and supervisory skills
* Information technology skills including Microsoft, excel, word, power point
* Effective team facilitation and motivational skills
* Ability to manage conflict
* Good concentration skills with attention to detail, prioritising and working under pressure
* Experience of change management
* Understanding of Clinical Governance
Education, Training and Qualifications
* Educated to degree standard or equivalent experience/qualification
* Experience in a senior admin position
Knowledge and Experience
* Knowledge of health systems and procedures.
* Worked across professional boundaries
* Proven ability in proactively solving complex problems
* Experience of undertaking Audits
* Ability to interpret data.
* Proven Staff management and supervisory skills
* Information technology skills, including Microsoft excel, word, power point, office (or equivalent)
* Experience using RIS and PAS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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