As a Site Manager of our Community Services team in Toowoomba, you'll lead a passionate crew delivering programs that empower people with disability to build skills, independence, and confidence - all in line with their NDIS goals.
This role is all about people and performance. You'll be the driving force behind a vibrant, person-centred environment, where your team feels supported, your clients feel valued, and your site runs like a well-oiled (but still fun) machine.
Why you'll love it
* A role with real purpose – you're changing lives, every day.
* Variety & pace – no two days are the same.
* A chance to lead, grow, and innovate – while having a laugh along the way.
* Be part of a supportive organisation with strong values and a big heart.
What you'll be doing
* Leading and inspiring your team to deliver exceptional, person-centred services.
* Building strong relationships with clients, families, and stakeholders.
* Driving business development opportunities to grow services in the community.
* Managing site operations end-to-end, with a focus on safety, quality, and compliance.
* Keeping your team engaged, organised, and performing at their best.
* Monitoring budgets, performance targets, and customer satisfaction - and hitting the mark.
What we're looking for
* Previous leadership experience (bonus points if in disability, community, or customer-focused industries).
* A natural people person who enjoys building strong, genuine relationships.
* Highly organised with a knack for problem-solving and juggling priorities.
* Someone who loves a challenge, embraces change, and brings a positive, can-do attitude.
* Business development experience or the drive to spot and grow opportunities.
* Relevant qualifications and degree in Human Services or a related field.
Perks & benefits
* Competitive salary package
* The satisfaction of leading a purpose-driven team
* Ongoing professional development and support
* The chance to work for an organisation that's respected and community-focused
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