Job Expectations
Nbn is seeking to attract more women to join our ACCOM award winning Customer Field Technician Traineeship Program, to promote the right capability and to increase the gender diversity of our operations teams, for the benefit of our workforce, customers, and communities.
Our Field Service teams are nbn’s professional, trusted, and essential customer facing workforce. They’re the friendly faces, confident voices and skilled hands working on our network and in communities every day. Our Trainee Customer Field Technicians are an integral part of these teams, and learn, develop, and build skills as they turn their passion into practice every day. Contributing to something important and lasting, a network that spans our country, bringing unlimited possibilities to Australian homes and businesses.
Apply for a Traineeship with nbn today and you could be starting your career with a company that WORK180 has endorsed as an Employer for Women, learning on the job while you get paid.
As a Trainee Customer Field Technician, you will:
1. Work in the field helping to connect customers to the internet
2. Be employed on a permanent full-time basis with leave entitlements
3. Work towards a Cert III in Telecommunications Technology over the 12-month traineeship
4. Be supported by experts in the field to complete your traineeship, learning how to be a Customer Field Technician
You will be rewarded with:
5. An award winning traineeship program where you will get paid while you learn
6. Competitive Salary of $71,116 inclusive of Superannuation
7. Working primarily in the field, learning on the job alongside our many experts
8. Achieving a nationally recognised qualification, paid for by nbn
9. Embarking on a versatile and valuable career steppingstone
10. An nbn work vehicle and all the tools and safety equipment you need
11. Being part of an inclusive work culture that prioritises balance and wellbeing, and
12. 18 weeks of paid parental leave
You’ll experience a diverse and dynamic working environment where no two days out in the field are alike. Supported by our dedicated and caring managers and skilled, experienced, and collaborative colleagues you will build your skills and confidence. Whether you’re out in the network performing inspections or maintenance, diagnosing, and resolving faults, to providing the best service, or connecting more homes and businesses to high-speed fibre.
A bit about you
To get the most out of this traineeship, you’ll likely have an inquisitive mind and an eagerness to learn, a positive attitude and a driver’s license. A passion for customer service and, an appetite for working independently and at pace will set you up for even more success. We’ll support you with developing your skills and will provide the training and guidance you need on the job in a safe, supportive, and flexible environment while you get paid.
Inspired to learn more? nbn’s free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians (CFT) do every day – from the comfort of your own home. Please visit our Digital Work experience to get real life insights into the role.