Sales & Key Account Associate – Regulated Industries (Pharma)
Are you a detail-driven professional who thrives in a complex sales environment where precision and long-term relationships matter more than quick wins? We’re seeking a capable and committed individual to join a reputable manufacturer specialising in high-compliance print and packaging solutions for the healthcare sector.
This is a hands-on, Melbourne-based role offering exposure to well-known pharmaceutical clients, internal production operations, and a team culture built on professionalism, care, and purpose.
About the Company
The hiring company is part of a leading international group supplying specialised printed materials for regulated industries including pharmaceutical, healthcare, and consumer goods. With a strong presence in the life sciences sector, their work contributes directly to patient safety and the global healthcare supply chain.
Internally, the company fosters a people-focused, low-ego culture where contribution, attention to detail, and doing the right thing matter more than hierarchy. It’s a close-knit team that values collaboration over competition.
About the Role
You’ll be responsible for supporting and developing relationships with key national clients. Working closely with internal departments, you’ll coordinate projects, assist in initiatives, and ensure smooth delivery from planning through to final product. This is a technical, commercially-aware role (not purely transactional) and one that requires both empathy and discipline.
While the role is predominantly office-based, you’ll occasionally visit client sites to strengthen relationships, support project delivery, and ensure alignment on key initiatives.
To set you up for long-term success, you’ll start by learning the solution from the ground up—including time spent on the production floor to understand the full scope of what you’ll eventually represent to clients. This hands-on onboarding is critical: you’ll gain first-hand insight into the technical processes, challenges, and strengths of the solution—equipping you to become a credible, well-rounded partner to your accounts.
This is a long-term career opportunity, ideal for someone who’s curious, committed, and willing to earn their stripes through real operational immersion.
Key Responsibilities
Manage and nurture existing accounts, ensuring alignment across production, quality, and commercial teams.
Coordinate timelines, product requirements, and approvals between internal teams and clients.
Assist in packaging development and technical trials with the support of senior colleagues.
Maintain strong documentation, customer profiles, and reporting accuracy.
Stay on top of forecasts, trends, and production capacity to anticipate client needs.
Liaise directly with stakeholders at all levels, from the production floor to client-side leaders.
You’ll Bring
A thoughtful, composed communication style, able to balance urgency with professionalism.
Strong organisational skills and attention to detail in a fast-moving, regulated environment.
A genuine interest in technical solutions, supply chain coordination, or complex service delivery.
Experience in a role involving multiple stakeholders (e.g. customer service, client management, internal sales).
Exposure to industries where compliance, documentation, and process discipline are key, whether that’s healthcare, FMCG, packaging, or manufacturing.
Why Join?
Be part of something that matters, most of the clients you’ll support contribute directly to human health and safety.
Join a company that values steady growth, internal development, and deep knowledge over fast-tracked wins.
Enjoy a well-supported, team-oriented environment where your contribution is visible and meaningful.
Long-term opportunities for development and progression for those who grow with the business.
If you’re looking to build a meaningful career in a collaborative, technically-oriented sales environment, we’d love to hear from you.
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