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Lead vendor-managed cloud and network infrastructure for a high-impact, tech-forward Financial Services Organisation.
* Drive IT service management and cloud strategy delivery.
* Manage multi-vendor environments with structured governance.
* Help shape and future-proof infrastructure across hybrid cloud.
About the Role
As a Infrastructure and Networks specialist, you'll be the primary owner of outsourced IT infrastructure and networking services, playing a key role in ensuring availability, reliability, and alignment to strategy. You’ll guide vendors, govern contracts, and partner closely with internal stakeholders to uplift service maturity, with a strong emphasis on ITIL v4 practices. This role combines business-as-usual responsibilities with opportunities to contribute to design and delivery, without a path into enterprise architecture.
Key Responsibilities
* Manage outsourced IT infrastructure and network services across LAN/WAN and cloud.
* Govern vendor contracts, performance metrics, and service levels in line with required frameworks
* Lead the delivery and continuous improvement of infrastructure aligned to business and cloud strategy.
* Ensure structured change governance, including business cases, risk assessments and formal documentation.
* Collaborate across Procurement, Enterprise Architecture, Cyber, and Business Systems teams.
About You:
* Minimum 5yrs experience managing IT service providers in multi-vendor environments.
* Proven background in infrastructure and networking, including cloud (Azure preferred).
* Strong understanding of ITIL v4 frameworks and change governance.
* Familiarity with structured procurement processes, panels, and RFX activities.
* Confident working across technical and non-technical stakeholders to drive outcomes.
* ITIL Foundation certification (version 3 or above)
* Project delivery certification (Agile or similar)
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
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