Job Description:
Ventia is seeking a highly skilled Food and Beverage Supervisor to lead the day-to-day operations of our Mess and Bar facilities. As a key member of our team, you will be responsible for ensuring efficient service delivery and exceptional customer experiences.
This is a full-time position, working Monday to Friday from 7:00am to 6:00pm with occasional late night functions. We offer a range of benefits including training provided, flexible roster, uniform provided, and laundry allowance.
Key Responsibilities:
* Work closely with the Mess Committee and Defence Force Members to ensure hospitality and catering requirements are understood and service standards are consistently met
* Prepare weekly roster
* Assist with maintaining employee records and timesheets
* Performance manage Food & Beverage team members including creating and communicating clear performance expectations, monitoring work performance, and providing specific performance feedback to encourage and/or correct work performance
* Ensure that all cash is handled and banked in line with company protocols, and immediately report any suspicious behaviour
* Review customer comments and feedback on a daily basis, ensuring concerns are investigated and customers receive a professional response in a timely manner
* Regularly inspect all Mess areas, including outdoor BBQ areas, ensuring they are maintained, clean and presentable, and all required repairs and maintenance are reported
* Examine notice boards and mess signage daily, including menus and allergen notices, ensuring current information is displayed
Requirements:
* Minimum of 2 years' experience supervising food and beverage service
* Responsible Service of Alcohol certification (RSA)
* Sound knowledge of Food Safety Standards, relevant legislation and statutory obligations
* Sound working knowledge of Microsoft Office Suite, SAP, Insight IMS (or similar integrated management system)
* Strong planning and organisation skills and proven experience in collaborative and consultative processes at a professional level
* Demonstrated interpersonal communication skills and the ability to lead and motivate a team
* An ability to work flexibly and adaptively in a complex environment with multiple stakeholders
* Must be eligible to hold a Defence Security Clearance
About Us:
We are a leading infrastructure services company operating across Australia and New Zealand. Our clients are the owners and operators of assets critical to local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds.
To Apply:
You must be an Australian citizen and able to maintain a Department of Defence Security Clearance