Key Role Overview
* A technical position exists within the Operations Team.
* The successful candidate will join an international IT solution company that values its people.
We are seeking a skilled professional to provide solution design, configuration, installation, technical support, training and testing expertise.
Key Responsibilities:
1. Manage software installation, configuration and support in customer environments for use in tests, training, exercises and actual operations.
2. Set up and test integrations between C4I software products and coalition systems, sensors, effectors and communication systems.
3. Design, implement and support technical solutions.
4. Ensure alignment, effective communication and coordination between stakeholders.
5. Develop and deliver technical training of customer administrators and users.
6. Provide level 1 and 2 support to customers on C4I software products, installation, integration with other software and equipment, and to end-users.
7. Stay up to date with C4 software product roadmaps to maximise value for customers.
8. Support projects to be delivered within the agreed scope and on time.
Required Skills and Qualifications:
* Degree in Computer Science, Engineering or relevant discipline.
* Experience with IT infrastructure and platforms such as Windows, Linux, Android-based operating systems, Active Directory, database management systems, XMPP chat.
* Experience in deploying software applications into cloud-based and on-premises environments.
* Knowledge of administration and operation of military command information systems, tactical radio devices and radio networks, and ITIL (desirable).
* NV1 Security Clearance.
Benefits:
* Opportunity to work on challenging projects.
* Collaborative team environment.
Additional Information:
* To be considered for this role you must hold (or be able to obtain) and maintain a Defence NV1 security clearance.