About the Role We're working with a family run residential home builder seeking a confident and customer-focused Display Home Associate to join their team in Box Hill. This role would suit someone with a background in sales support, customer service, or real estate, who enjoys engaging with people and creating a welcoming first impression. You'll be the friendly face of the display homes, helping customers navigate the building journey while supporting the sales team behind the scenes. Key Responsibilities Customer Engagement & Front-of-House Welcome visitors to the display homes and create a professional, approachable first impression Engage with customers to understand their needs and provide general information on designs, inclusions, and the building process Conduct basic walk-throughs, highlighting key features and answering general questions Collect visitor details and qualify potential buyers for follow-up Sales Support & Lead Management Record and distribute sales leads to Sales Consultants Maintain enquiry registers, traffic reports, and CRM data Assist with follow-ups via phone or email where required Provide administrative support to Sales Consultants, including brochures, forms, and site booking coordination Display Home Presentation Ensure all display homes are clean, well-presented, and stocked with up-to-date marketing materials Report any presentation or maintenance issues Maintain signage and promotional materials About You Strong communication and people skills, with a friendly, professional manner Previous experience in sales, customer service, or a front-of-house role (real estate or new homes experience highly regarded) Confident using CRM systems or Microsoft Office Well-presented, reliable, and team-oriented Able to work weekends (Saturday & Sunday) with two rostered weekdays off Competitive salary on offer, along with long term stability and career growth Please apply with your most up to date CV. Please note, only successful candidates will be contacted. In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day! Katie Spokes | kspokes@marble.com.au