Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Group Australia you will contribute to the transformation of our company, the transport industry and society at large. You will be the Mack Trucks product expert, providing guidance, training, and communication to drive customer satisfaction, market share, and profitability.
Key Responsibilities
The primary expert for the Mack Trucks product range, providing strategic and tactical guidance for initiatives such as: increased customer satisfaction, increased market share and profitability growth
Be fully conversant with the features and benefits of new and existing Mack Trucks models and equivalent competitor comparisons
Provide Mack Trucks strategic and tactical product guidance to Sales, Marketing and Communications and Business Intelligence
Provide Mack Trucks product support to the Pricing Analyst for the price positioning and cost analysis and packaging studies
Work with the Mack Brand Manager to ensure that the product information within specification sheets, brochures and on website is correct for all brand product currently on sale within the Australian Market according to block week guidelines
Work with Mack Trucks Sales organisation to develop PMR business cases to ensure all customer and business requirements are considered and submit to relevant business
Manage and coordinate Commercial Launch Projects for Mack Trucks products through engagement of key stakeholders
Plan and coordinate the specification of Project Contract build, Industrial Build, Pre-Series or Production Demo vehicles to 'Event ready' stage in conjunction with Brand Marketing for internal or external Product Launch events
Plan and coordinate the specification of Project Contract build, Industrial build, Pre-Series or Production Demo vehicles to 'Customer Handover' stage in conjunction with Selling/Repairing Dealer for Customer trucks from a Project perspective eg. Supporting Project Campaign activities
Plan and chair the Mack Trucks Dealer Product Reference Group (DPRG) meetings
Plan, develop and publish product information updates to the commercial organisation via Product Hub; minimum 4 times per year in line with Product Intro blocks
In conjunction with Competence Development, plan, develop and conduct proprietary and competitor product update training throughout the VGA dealer network
Demonstrate ability to actively work within the VGA market company and dealership organisations in a manner that is positive, proactive and supports VGA's business, strategic and cultural objectives
Qualifications & Experience
Significant industry experience and knowledge
High computer literacy
General understanding of truck market
Truck engineering and truck componentry
Preparation and presentation of product information materials
Ability to collaborate with global networks
Awareness of cultural differences and challenges, in particular Asia, Europe and North America
Positive and proactive way of working
Ability to navigate through complex issues for positive outcomes
We offer a solid package of compensation and benefits, plus you will enjoy:
Volvo Group Australia is committed to flexible working arrangements, helping employees to achieve their work–life goals
Career development with global prospects
Competitive remuneration with additional superannuation
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
Service recognition
A commitment to equal opportunity and equal outcome