Job Overview
The Aviation Security Manager leads day-to-day operational activities at an international airport. This role ensures smooth operations, compliance excellence, and outstanding customer experiences across all aviation points.
Main Responsibilities
* Lead and coordinate daily operations and compliance activities.
* Serve as the first point of contact for security-related concerns.
* Conduct spot audits and support internal investigations.
* Monitor staffing, rostering, and operational calendars.
* Promote performance management and staff development.
* Communicate operational changes and release standard operating procedures/toolbox talks.
* Foster customer service aligned with industry standards.
* Support innovation and continuous improvement initiatives.
* Maintain occupational health and safety standards and practices.
Required Skills
* Proven customer service expertise in aviation or similar environments.
* Strong leadership and mentoring capabilities.
* Experience in managing operational compliance and performance.
* Excellent verbal and written communication skills.
* Organised, outcome-focused, and deadline-driven.
* High personal integrity and professionalism.
* Hospitality, sales, or customer-facing roles.
* Airline operational experience is highly desirable.