Job DescriptionSafely park and retrieve guest vehiclesManaging pick up times for vehicles to ensure they are onsite for early departuresBe the first point of contact and greet guests with a warm welcome every timeCheck the daily arrival list for VIP's or guests with special needs.Ensure collection and delivery of guest luggage, mail, messages and equipment in an efficient and timely manner.Guide guests to their room and assist with their luggage.Ensure the efficient delivery and collection of group luggage.Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.Ensure the lobby/foyer area, including entry/exit doors, remain clean and presentable at all times.
Conduct regular checks.Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
QualificationsAn energetic, team-focused and can-do attitudeEnthusiasm to connect with guests and to hear their storyExceptional communication skills both written and verbalHigh level of computer literacyBe reliable, well-groomed and have excellent attention to detailThe ability to work across a 7-day roster - evenings, mornings and weekendsFlexibility to work split shifts, short shifts or long shifts depending on operational requirementsFull Tasmanian Manual Drivers Licence is essential Additional InformationWhat is in it for you?
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays"Learn Your Way" with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused trainingBe part of a dynamic hotel environment with a supportive and fun teamRecognition of service anniversaries and Accor Tenure Milestones.