VDI Australia is the national distributor of Yutong buses in Australia, delivering innovative, sustainable, and high-performance transport solutions. As a leader in electric and diesel bus technology, we remain committed to shaping the future of public transport. Our people are at the heart of this mission, and we are looking for a National Parts Manager to accelerate our growth trajectory and support a high-performing, values-driven workforce.
About the Role
Are you a driven, solutions-focused leader with a passion for customers, people, and performance?
We are seeking an energetic and experienced National Parts Manager to join our team and make a significant impact
Reporting directly to the Chief Operating Officer, this is a key national role where you'll lead in streamlining the supply and procurement of spare parts—locally and internationally. You'll collaborate closely with our OEM, major suppliers, and dealer network to ensure timely delivery, maintain optimal stock levels, and enhance efficiency across our national spare parts operations.
If you excel at building strong relationships and are always seeking smarter ways to achieve goals—this could be your next big move.
Key Responsibilities
* Lead VDI's parts function with high standards of customer centricity, inspiring the team to perform against KPIs
* Utilise empowerment and autonomy to optimise performance
* Coordinate parts orders, manage shipments from overseas vendors, and oversee local dispatches
* Liaise with international counterparts to align customer needs with strategic goals
* Build professional relationships with dealers and customers to achieve customer experience and operational targets
* Ensure best-in-class warehouse operations, including systems use (Pentana), data management, logistics, and safety adherence
Team & Training Management
* Lead and train warehouse staff in product knowledge, systems, and safety procedures
* Engage across multiple stakeholder groups, managing reporting structures
* Handle disputes professionally and efficiently
* Drive process improvements and foster a high-performance culture
* Monitor team goals, delegate responsibilities, and support professional development
* Demonstrate VDI's Core Values and inspire others
* Guide recruitment to ensure suitable staffing
* Develop a high-performing, customer-centric team meeting sales, service, and operational objectives
* Resolve problems collaboratively and promptly
* Prioritise safety and wellbeing
* Develop strategies to minimise financial risks and optimise performance
* Manage budgets, margins, and financial reporting
* Collaborate on parts pricing strategies to balance revenue and margins
What You Will Bring
* Proven ability to collaborate and build relationships
* Respectful, inclusive team approach valuing diversity
* Effective communication, influencing, and negotiation skills
* Strong customer focus and market awareness
* Inspirational leadership and team motivation skills
* Experience mentoring and developing staff
* High professionalism, integrity, and commitment to values
* Adaptability and proactive problem-solving
* Self-leadership and accountability
* Experience with Pentana (highly desirable) or other Dealer Management Systems
* Willingness to travel domestically
Why Join VDI?
* Opportunity to perform at your full potential with empowerment
* Be part of a forward-thinking company in sustainable transport
* Work with passionate, diverse professionals in an inclusive environment
* Access ongoing learning and career growth
* Competitive salary and recognition initiatives
VDI Australia is committed to diversity and inclusion. Learn more at
We are DRIVEN by our Company Values:
* Dedication – Relentless effort earns respect
* Responsibility – Do what is right
* Value – Action leads to change
* Excellence – Raise the bar
* Nurture – Foster growth for a better tomorrow
Responding to Key Responsibilities
In your application, please outline how your experience, skills, and achievements align with the role, including:
* Examples of similar duties, engagement with OEMs and suppliers
* Outcomes demonstrating your impact
* Qualifications supporting your capabilities
* Leadership and collaboration experience
* Innovative process improvements
Role Type
On-site
• Permanent
• Full-time
• Relevant experience required
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