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Customer service specialist

Adelaide
Smaart Recruitment
Customer Services agent
Posted: 12 September
Offer description

$55K-$60K + super | City Fringe Location
- Full time, permanent role with sociable working hours
- Growth opportunities in a Positive and supportive business culture

**What's in it for you?**
- Monday - Friday (no weekends) true work-life balance
- Full-time permanent role with a salary of $55K-$60K + super
- Positive and supportive business culture
- Opportunities to grow your career and move around the business
- Work for a business that is fast-paced, supportive and promotes growth
- Opportunity for over-time if you want it
- Modern light-filled office located in the city fringe
- On site Car Parking
- Team events and Friday breakfasts and lunches

**The role**

This role will see you take charge of all things customer service. You will be the first point of contact for new and existing customers, so ensuring that the highest level of service is provided at all times is a must
- Working within a fun, collaborative and supportive team you will:
- Answer and direct a high volume of incoming calls
- Allocate and schedule work orders
- Liaise with customers, Property Managers and clients
- Ensuring that daily work schedules for trade staff are accurately recorded and all information and job notes are up to date

**The company**

SA owned and operated; these guys are an established leader in their field but they operate differently. Work for a PREMIUM brand that treat their staff, colleagues and customers with the respect they know they deserve.
- Welcoming, dedicated and trustworthy are just a few words to describe this company; they are all about growth, flexibility and fostering a positive team culture.- Above all, you have an uncompromising focus on Customer Service and delivering a high standard**Key requirements**
- A minimum of 12 months experience working within a customer-facing or phone-based Service environment
- Excellent communication skills with the ability to prioritise tasks
- Desire to grow, develop and succeed
- Above all - you have a great sense of initiative and always happy to help where you can

If this sounds like the role for you, then please follow the links to apply. For more information, please contact Lauren from SMAART Recruitment on
- 08 8232 6008

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