About the role
We are seeking a well organised Timber-yard Office Administrator to join our team at Hume and Iser Mitre 10' in Bendigo, Victoria. This full-time position will play a crucial role in supporting the efficient operation of our busy timber-yard by managing administrative duties and providing exceptional customer service.
What you'll be doing
* Providing general administrative support to the timber-yard, including filing, data entry, and document management
* Handling customer inquiries and orders over the phone, in person, or via email in a prompt and professional manner
* Maintaining inventory records and assisting with stock management tasks
* Liaising with suppliers and subcontractors to coordinate deliveries and ensure timely fulfillment of customer orders
* Ensuring the office space is well-organised and maintained
* Adhering to company policies, procedures, and workplace health and safety guidelines
What we're looking for
* Proven experience in an administrative or customer service role, preferably within the retail or construction industry
* Excellent written and verbal communication skills, with the ability to liaise effectively with customers, suppliers, and team members
* Strong organisational and time management skills, with the ability to prioritise tasks and work under pressure
* Proficiency in using Microsoft Office suite, with the ability to learn new software systems quickly
* A keen eye for detail and a commitment to maintaining accurate records
* A customer-centric approach and a genuine desire to provide exceptional service
What we offer
At Hume and Iser Mitre 10', we are committed to providing a supportive and collaborative work environment. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including discounts on our products and services. We also prioritise the wellbeing of our staff and encourage a healthy work-life balance.
About us
Hume and Iser Mitre 10' is a locally-owned hardware and timber merchant with a strong reputation for quality products and exceptional customer service. Since opening our doors in Bendigo over 145 years ago, we have grown to become a trusted supplier to both residential and Commercial customers throughout the region. Our mission is to provide our trade community with the tools, materials, and expertise they need to bring their home and commercial projects to life.
If you are excited by the prospect of joining our team and contributing to the success of our timber-yard, we encourage you to apply now.