Room Service Attendant Job Description
The role of a Room Service Attendant is to provide exceptional service to guests by delivering and serving their food and beverage needs in an efficient and courteous manner.
Key Responsibilities:
* Deliver and serve food and beverage to guests in a timely and efficient manner.
* Interact with guests to ensure their satisfaction and exceed their expectations.
* Provide personal service and attention to detail that sets the standard for quality.
* Take accurate orders from guests and record them in our Point of Sale system.
* Maintain thorough knowledge of all menu items to make informed recommendations.
* Offer guidance and support to guests on dining options and general information about attractions.
* Collaborate effectively with fellow associates and other service departments to achieve excellent guest experiences.
* Respond promptly to guest requests and communicate with the kitchen to ensure seamless execution.
* Maintain cleanliness and organization throughout the kitchen, work areas, and service spaces.
Requirements:
* Ability to interact with diverse guests and teams in a professional and courteous manner.
* Strong communication and interpersonal skills to ensure excellent guest experiences.
* Basic math skills to handle cash and operate a Point of Sale system.
* Able to maintain confidentiality when handling guest information.
Benefits:
* Ongoing training and development opportunities to enhance skills and knowledge.
* Collaborative work environment that values teamwork and open communication.
* Flexible scheduling to accommodate varying guest needs and preferences.
Other Information:
This job requires physical stamina to move around and lift heavy objects. If you are enthusiastic about providing top-notch service and want to be part of a dynamic team, we encourage you to apply!