Job Description
Play a pivotal role in supporting Australian Defence Force personnel as they navigate one of the most important transitions of their lives — moving from military service into meaningful civilian pathways. As a Transition Support Officer, you'll walk alongside eligible ADF Members from the moment they signal their intention to transition, right through to their full integration into civilian life.
Your work will be hands‐on, person‐centred, and deeply rewarding and involves:
* Providing tailored transition planning that reflects each member's goals, strengths, and circumstances
* Guiding individuals through career exploration, training options, and upskilling opportunities
* Connecting members with the right services across employment, education, health, and community sectors
* Researching and identifying high‐quality support providers using local and national networks
* Monitoring progress and ensuring every member feels supported, informed, and empowered throughout their journey
You'll be part of a dedicated team making a genuine impact every day. This is a chance to use your coaching, advisory, or case‐management skills in a role with real purpose — helping ADF Members build confidence, clarity, and a strong foundation for their next chapter.
This Transition Support Officer position is based in either HMAS Stirling – Garden Island or Leeuwin Barracks - East Fremantle.
Employee Benefits:
* Competitive salary: $86k + super + NFP salary sacrifice
* 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
* Clear pathways for internal advancement
* Dedicated training budget for personal and professional growth
* BUSY Benefits program – Paid parental leave, retail discounts
* Enjoy work that genuinely impacts lives
* Employee Assistance Program with Sonder Wellbeing App
Desired Skills and Experience
About you...
Role Requirements – highly preferred having one of the following.
* Proven experience in case management or career advisory, ideally with exposure to supporting Defence personnel
* Strong interpersonal strengths – building rapport, active listening, effective interviewing, and the ability to craft clear, tailored Career Plans
* Confident with ICT systems, including advanced use of Microsoft Office applications
* Ability to interpret and apply guidelines, procedures, and administrative processes with accuracyComfortable presenting to groups or speaking in public, or willing to grow these skills
Mandatory Program Requirements
* Must have the following:
o Minimum 5 years' experience in the employment services industry, community services sector or similar;
* or Minimum 4 years full‐time ADF service in the preceding 5 years.
* Must be an Australian Citizen with the ability to obtain a Baseline Security Clearance
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
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