COMPANY:
This government-based organisation employs 1600+ staff and delivers critical services to the community.
The ICT function operates a large and geographically dispersed, enterprise-scale environment that supports internal operations and community-facing services.
It is a unique opportunity to join a brownfield site and develop then implement a business-focused organisational-wide IT Strategy to deliver meaningful organisational and community impacts.
Robert Half has been exclusively retained for this appointment.
ROLE OVERVIEW:
Chief Technology & Business Solutions Officer (CTO)
responsible for leading the transformation of the ICT function into a strategic business solutions partner by developing a clear ICT Strategy that modernises core enterprise platforms, uplifts cyber resilience, and drives continuous improvements while making disciplined IT investment decisions aligned to organizational outcomes.
It's a transformational role requiring extensive strategic planning, patience, and resilience.
Key Deliverables
* IT Strategy & Roadmap - in consultation with the business, a key priority is the development of a clear ICT/Digital Strategy & Roadmap aligned to organisational objectives, that balances service demand, risk, and investment, while providing a practical pathway from a legacy to digital IT operating model.
* IT Team Culture Transformation - build a 'customer-focused' and 'business solutions partnering' culture that enables business outcomes through IT.
* Organisational Structure - determine suitability of the current IT org structure and factor into the broader ICT Strategy.
* Business Solutions - utilise current and emerging technologies (including the responsible use of AI) to deliver measurable improvements in performance, ways of working, risk posture, cost effectiveness, and end-user / community outcomes.
* ERP - lead the stabilisation and optimisation of a partially implemented ERP program.
Responsibilities
* Strategic Leadership - on digital, data, business solutions, and emerging technologies (including AI).
* IT Strategy - develop & deliver the organizational-wide digital, data, & business solutions strategy, including cloud, cyber, enterprise architecture, ERP, applications etc.
* IT Operating Model - design and implement a modern digital operating model focused on business solutions and continuous improvement.
* Cybersecurity - oversee security architecture, IDAM, DR, incident response, and lead risk-based uplift aligned to Essential Eight.
* Stakeholder Management & Consultation - form relationships with, understand, and influence a diverse range of business stakeholders.
* Team Management - lead, manage, coach, and develop a team of leaders - 7 direct reports (Managers) and a broader IT team of 40-50.
* Rationalisation & Modernisation - applications, data, cloud, cloud infrastructure, vendors etc.
* Continuous Improvement - drive continuous improvements through evidence-based service improvements, structured analysis, and workflow-focused service redesign.
* Change Management - lead change management in a respectful and patient manner.
* Financial Management - oversee, manage, and forecast the ICT budget, focusing on cost-optimisation and value for money spending.
Required Background / Experience / Personal Qualities
Suitable for a transformational and strategic thinking CTO / CIO (or 2IC stepping up) experienced at solving business problems through the transformation of people, process, and technology inside regulated brownfield environments.
Ideal for a positive and resilient strategic thinker, with an IT evangelist mindset capable influencing and educating to challenge the status quo in a respectful yet patient manner.
Qualifications and Experience
* Experience: 10+ years of experience in IT leadership roles, leading enterprise ICT/business transformation, including ERP, cloud, data governance/analytics, and multisite 24x7 technology operations.
* Proven track record: demonstrated success developing and implementing enterprise-wide IT strategies that have supported organisational objectives, technology uplift, and operational efficiency based on ITIL.
* Business solutions: demonstrated experience delivering innovative business solutions through process redesign, automation, AI, and contemporary improvement practices.
* Leadership skills: proven record of leading high performing teams and organisational change using contemporary, collaborative and human centered approaches.
* Interpersonal and communication skills: high impact and succinct communication skills with an ability to influence and connect with stakeholders/customers at all levels.
* Strong business acumen: ability to link technology initiatives to business objectives, successfully manage vendors/contracts, understand financials, and the commercial impact of IT decisions.
* Cybersecurity: leadership aligned to recognised frameworks including Essential Eight and ISO 27001.
* Industry experience: background in large and highly regulated and compliance-driven enterprise environments such as government, utilities, banking etc (or similar).
* Qualifications: Degree qualification in Information Technology, Business, Information Management, or related field.
Full-time permanent role offering $280,000 - $320,000 (including super) - depending on experience.
*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted
Reference Number: 06800-0013406457
This is a hybrid position.
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