About the Role
As the Head of Operations, you’ll be the driving force behind our business efficiency, responsible for ensuring smooth, scalable, and sustainable operations. You will oversee resource planning, lead the development and implementation of business systems and workflows, and champion continuous improvement initiatives across all teams.
What You’ll Be Doing
* Own and lead company-wide resourcing and capacity planning
* Oversee and optimize business systems and workflows to improve efficiency and scalability
* Design, implement, and refine frameworks and processes for consistent, high-quality project and function delivery
* Manage risk mitigation strategies across operations
* Drive continuous improvement initiatives to enhance performance across the business
* Support operational maturity and sustainable growth by aligning systems, people, and processes
What You’ll Bring
* Proven experience in operations management, business systems, and resource planning
* Strong project management and process improvement skills (Lean, Six Sigma, or similar is a plus)
* Excellent stakeholder management and communication abilities
* A strategic mindset with a bias for action and systems thinking
* Comfort with dynamic, scaling environments
Why Join Us?
* Be part of a forward-thinking, impact-driven team
* Play a pivotal role in shaping operational excellence and future growth
* Opportunity for professional development and leadership
* Ready to make an impact? Apply now with your resume and a brief cover letter outlining your interest in the role.
Application questions
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Head of Operations?
* How many years of project management experience do you have?
* Do you have experience working within a lean agile team?
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