Product manager (melbourne)

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia – we're growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

• Don't be ordinary, be awesome
• Think BIG
• No bullsh*t
• Be valuable to people
• Have fun

We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.

We have been named one of the top employers in Australia by HRD magazine.

The good stuff:

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
• Celebrating you! With monthly rewards and recognition
• Internal training and resources for you to continue to learn, grow and achieve your career goals
• Yearly allowance for amazing Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia

Let's talk about you

Are you passionate about crafting innovative solutions that transform customer experiences? Do you thrive on turning customer insights into actionable strategies? At Aussie Broadband, we're looking for five Product Managers who can shape the future of our offerings across Voice, Fixed, Digital, and Infrastructure.

If you have a proven ability to leverage customer insights and competitive analysis, craft compelling product communications, and collaborate with technical teams to deliver impactful results, you might be exactly who we're looking for.

Key Qualities We're Seeking

• Strategic Vision: Ability to create clear product roadmaps informed by deep customer and market insights.
• Strong Communication Skills: Craft messaging that resonates with customers and stakeholders.
• Collaborative Mindset: Experience working cross-functionally with engineering, developers, and business teams.
• Technical Expertise: Understanding of relevant technologies in your domain.

How will you support our "Why?"

Each role contributes to our mission of delivering game‐changing projects that redefine the telecom and tech landscape.

Voice Product Manager – Focus: Collaborate with Voice Engineering to enhance services like SIP and Call Termination. Expertise Needed: Strong understanding of voice and collaboration products (e.g., Microsoft Teams, Cisco Webex). Telco Experience: A must for this role.

Fixed Product Manager – Focus: Partner with Core Engineering and Provisioning to optimize fixed‐line services (e.g., NBN TC4, EE). Expertise Needed: Knowledge of residential, business, and enterprise markets. Preferred Background: Telco experience or consulting expertise.

Digital Product Manager(s) – Focus: Work closely with developers to create innovative digital solutions. Expertise Needed: Proven ability to deliver products in diverse industries. Collaboration: Strong engagement with technical teams.

Infrastructure Product Manager – Focus: Drive strategies for hardware and network infrastructure in MSP, Telco, or vendor environments. Expertise Needed: Hardware experience and ability to collaborate across all engineering disciplines. Preferred Background: Consulting experience for structured problem‐solving and business case development.

Why Join Us?

• Innovative Projects: Play a key role in delivering small and large‐scale transformational initiatives.
• Collaborative Environment: Work with diverse teams across segments and functional areas.
• Customer‐Centric Approach: Translate pain points into actionable solutions that deliver real value.
• Data‐Driven Decisions: Leverage analytics to define metrics, identify trends, and validate concepts.

Ready to join?

Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire. If you have any questions, get in touch tod

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or other protected characteristics.