About Our Role This is a permanent full‑time role and will manage credit and receivable accounts to contribute to the organisation’s overall financial stability and profitability by minimising credit risk and improving collection efficiency.
Responsibilities
Collection of overdue accounts
Resolving customer queries efficiently and professionally
Payment allocations
Account reconciliations
Reduce risk by proactively communicating and escalating issues immediately to Credit Manager
Provide weekly and monthly commentary on overdue accounts
Assist and support other team members when required and share knowledge
Accountabilities
Complete all tasks and duties as reasonably requested by your leader
Pro‑actively seek continuous improvement opportunities within the business
About You
Certificate III or similar qualification (or equivalent industry experience)
Minimum 5‑7 years’ experience in Credit, preferably within FMCG
Proficient with using SAP and MS365
Demonstrates strong literacy and numeracy skills
Possesses excellent time management and organisational abilities
Consistently exceeds customer service expectations
Capable of resolving issues independently, without frequent escalation
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or ability.
If you are ready to join the #LactalisExperience, apply now!
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