Transport Service Officer Job Opportunity
We are seeking a reliable and compassionate individual to join our team as a Transport Service Officer. As a key member of our transportation service, you will be responsible for safely transporting our customers to their destinations while providing exceptional customer service.
About the Role
* Provide assistance to customers accessing the vehicle and ensure safe delivery into the facility they are attending or to their own home, enhancing the door-to-door service offered.
* Assist customers with shopping, baggage and/or mobility aids ensuring compliance with the guidelines set down by policy and procedures.
* Use of technology including Electronic Tablets (run sheets, rosters & customer jobs will be accessed via a mobile Electronic Tablet in each vehicle), mobile smart phones and computers (to access emails).
* Ensuring designated schedules/routes are followed and customers are collected in a timely manner.
* Applying local community knowledge in day-to-day transport duties with back up by a GPS system if required.
* Completion of record sheets of passenger trips and data (both written and electronic).
* Collection of monies from customers and issuing receipts, managing a till and balancing/counting monies received.
* Implement organisational vehicle maintenance and safety procedures and take all necessary precautions to prevent damage to the vehicles.
* Ensure vehicle supplies are maintained and current.
Required Skills and Qualifications
* Current LR class drivers licence to operate up to a 23-seater bus, or C class drivers licence with willingness and ability obtain LR class drivers licence.
* Current NSW Ministry of Transport Driver Authority or willingness to obtain.
* Current First Aid and CPR Qualifications
* Proven safe driving record.
* Excellent communication skills along with the ability to be compassionate and patient.
* Ability to work effectively in a team environment as well as independently, whilst enjoying a degree of responsibility in your position.
* Sound time management and organisational skills allowing you to run on time and follow a designated schedule.
* Ability and willingness to use technology such as smart phones, electronic tablets and computer programs.
* Basic administrative skills allowing you to complete documentation, collect money and issue receipts.
Benefits
LiveBetter Employee Benefits Include:
* Salary Packaging (increase your take home pay)
* Access to our 24/7 employee wellbeing & safety app
* Supplementary Parental Leave
* Additional Purchase Leave
* Employee Referral Program
* Fitness Passport
* Service & Recognition Awards
* Learning and Development opportunities, with diverse career pathway options
About You
We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life.