RAC WA Joondalup, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Workforce Planner role at RAC WARAC WA Joondalup, Western Australia, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Workforce Planner role at RAC WAGet AI-powered advice on this job and more exclusive features.With over 1.3 million members, RAC is one of WA’s most iconic and trusted brands. We are a purpose-led organisation committed to connecting people to a shared purpose, fostering growth by removing obstacles, and leading change to create sustainable value for members, being the driving force for a better WAWe are currently seeking an experienced Strategic Workforce Planner to join the dynamic Workforce Management team. In this role, you will be responsible for strategically planning and forecasting our workforce needs, ensuring optimal staffing levels throughout our contact centres or our network of Member Service Centres team which consists of over 400 passionate people.Key Responsibilities:Analize historical data and trends to develop accurate workforce forecastsDevelop and maintain effective scheduling strategies to ensure optimal staffing levels, prioritising cost-effectiveness and member experienceImplement and execute strategic workforce planning strategies to enhance operational efficiency, ensuring continual improvements in forecast accuracy and resourcing processes.Provide regular reports and analysis on workforce performance, staying proactive in identifying risks and issues.Stay informed on workforce management practices, utilizing tools to adapt and improve scheduling processes.Experience required:In-depth understanding of workforce management planning tools including excel, power BI etc, to facilitate efficient delivery of objectivesDemonstrated experience in delivering high level strategic initiatives and project work.Experience in project management (highly desirable)Capability to apply project management skills to streamline processes and enhance overall efficiencyStrong analytical and problem-solving skills specifically tailored to meet the demands of project delivery.Excellent communication and collaboration abilities.What can we offer you?Secure a full-time, permanent position working within your local communityGenuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto ServicesAn inclusive & supportive environment, enabling all abilities to strive for success.Professional career development & ongoing training.Generous discounts on home, contents & car insurance, plus free roadside assistance.Member benefits & opportunity to join a very active Social Club.We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. Apply with an online application - please send us your CV showcasing what you can bring to the team.How To ApplyPlease submit your resume by clicking Apply Now.Application deadline is Friday 25th April 2025We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProject Management and Information TechnologyIndustriesConsumer ServicesReferrals increase your chances of interviewing at RAC WA by 2xSign in to set job alerts for “Workforce Planner” roles.Perth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 6 days agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia A$75,911.00-A$88,185.00 2 weeks agoJoondalup, Western Australia, Australia 1 week agoWelshpool, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 4 months agoCanning Vale, Western Australia, Australia 7 hours agoSubiaco, Western Australia, Australia 1 week agoSubiaco, Western Australia, Australia 6 days agoRivervale, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoInternal Dispute Resolution RepresentativePerth, Western Australia, Australia 17 hours agoWelshpool, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 2 weeks agoJoondalup, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 2 weeks agoCustomer Engagement Consultant Bankwest (Perth)Perth, Western Australia, Australia 7 hours agoPerth, Western Australia, Australia 4 days agoPerth, Western Australia, Australia 1 year agoPerth, Western Australia, Australia 2 weeks agoJoondalup, Western Australia, Australia 1 week agoWest Perth, Western Australia, Australia 5 days agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 4 weeks agoPerth Airport, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 weeks agoWest Perth, Western Australia, Australia 1 week agoCustomer Engagement Consultant Bankwest (Perth)Perth, Western Australia, Australia 1 week agoWe’re unlocking community knowledge in a new way. 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