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Branch manager

Mackay
Hays
Branch Manager
Posted: 26 February
Offer description

Mackay based role
Drive growth, customer excellence and commercial results
Inspire and develop a team that delivers outstanding outcomes
Your new company
You will be joining a well‑established, national organisation recognised for delivering high‑quality solutions, exceptional service, and long‑term value to customers across diverse industries. With a strong focus on operational excellence, safety and continuous improvement, the business is committed to empowering its leaders and investing in sustainable growth.

Your new role
In this leadership role, you will oversee all branch operations while driving performance, commercial outcomes and customer satisfaction. Your key responsibilities will include:
Leading and developing a high‑performance team aligned to company values
Ensuring operational excellence and consistent delivery of quality outcomes
Managing financial performance including revenue, EBITDA, margins and expenses
Overseeing quotes, tenders and commercial decisions under delegated authority
Building and maintaining strong customer relationships and maximising sales opportunities
Implementing strategic plans to drive branch growth and improve business performance
Ensuring compliance with HSE, governance and quality standards
Managing hire fleet assets, utilisation, appearance and associated costs
Driving continuous improvement and supporting change initiatives
Collaborating with internal corporate teams and SMEs to support branch success

What you'll need to succeed
Proven experience leading and managing teams autonomously
Demonstrated ability to deliver profitable growth and strong commercial outcomes
Minimum 5 years' experience in senior sales or middle management roles (construction industry highly regarded)
Strong communication, coaching and interpersonal skills
Ability to manage competing priorities and drive accountability
Experience leading change and fostering a high‑performance culture
Solid negotiation, customer service and relationship‑building skills
Intermediate computer skills including MS Word, Excel, Outlook and CRM systems
A positive, professional and collaborative leadership style

What you'll get in return
You will be joining a supportive organisation that values its people and empowers leaders to drive meaningful impact. You will have the opportunity to shape the performance, culture and direction of your branch, while enjoying strong internal support, long‑term career pathways and an environment focused on continuous improvement and customer excellence.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sarah Raines on
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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