Infrastructure Canberra (iCBR) is seeking a motivated and customer‑focused Intake and Works Allocation Supervisor to join our Intake and Security team. In this role, you will lead the day‑to‑day operations of our customer contact centre, providing a professional first point of contact for property maintenance and accommodation services across ACT Government sites. You will supervise a small team, allocate work orders, support building access and security processes, and contribute to a positive, high‑performing service culture. If you enjoy working in a dynamic environment, are skilled at juggling priorities, and are committed to delivering excellent service, we would love to hear from you. Eligibility/Other Requirements: Qualification/s in administration or customer service are desirable. Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. How to Apply: Please submit the following: A two‑page pitch outlining your Skills, Experience and Suitability for the role, including examples demonstrating your ability to supervise a team, manage customer enquiries, and coordinate high‑volume workflows. A current curriculum vitae, including the contact details of two referees. Applications should be submitted via the Apply Now button below. LI-DNI