Job Title: Member Reception Agent
This is a key role within our organization, requiring exceptional interpersonal skills and the ability to provide top-notch customer service.
* Welcome and accompany business customers in a professional manner.
* Direct customers to the appropriate department or handle customer inquiries by telephone.
* Set up appointments for colleagues and manage operational activities such as telephony, mail, data compilation, and word processing.
Key Responsibilities:
The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a team environment.
* Manage multiple priorities and deadlines in a fast-paced environment.
* Develop and maintain effective relationships with colleagues, customers, and external stakeholders.
* Provide administrative support to ensure smooth day-to-day operations.
Requirements:
We are seeking an individual with a strong educational background and relevant experience in financial services, secretarial work, or customer service.
* College diploma in administration or equivalent.
* One year of experience in financial services, secretarial work, or customer service.
* Knowledge of business products and services.
Working Conditions:
All applicants must be legally entitled to work in New Brunswick on the expected date of hire.
Our organization is committed to providing an inclusive and barrier-free work environment.
Reasonable accommodations will be provided to candidates who request them.