Domain Healthcare & Medical → Pharmaceuticals & Medical Devices
home_work Hybrid
Posted 18 hours ago
Ready to advance your biomedical engineering expertise into Quality? Step into a role that drives product safety and improvement.
At BD, possibility isn't an idea. It's what we do. We are the Makers of Possible.
Join a global leader that's shaping the future of healthcare and play a key role in improving product quality and customer experience.
This newly created role offers the chance to take ownership of product investigations for infusion pumps, acting as the link between customers, BD, and our global manufacturing team.
You'll help reduce turnaround times, improve processes, and contribute to a culture that values quality, accountability, and continuous improvement.
Your Day-to-Day
As a Quality Investigations Engineer at BD, you'll manage incoming product complaints and faults, ensuring timely investigation and resolution.
Your day will include:
Reviewing and acting on Product Incident Reports (PIRs) for infusion pumps
Coordinating investigations with BD's service team and the manufacturer in Switzerland
Identifying root causes and recommending solutions to prevent recurring issues
Managing documentation and compliance with local regulatory requirements
Communicating with customers and internal teams to provide updates and resolutions
Supporting initiatives to reduce turnaround times from months to weeks
About You
You're a detail-oriented engineer with a passion for quality and problem-solving. You're ready to step into a role that combines technical expertise with process improvement and customer focus.
Candidates must be authorised to work in Australia at the time of application.
You'll bring:
A degree in Biomedical Engineering (mandatory)
3-5 years' experience performing repairs on medical devices or medical equipment
Ability to apply higher-level thinking to investigations, ensuring structured, compliant, and root-cause-driven analysis
Strong analytical and communication skills
Ability to work independently and collaborate across teams
Understanding of regulatory compliance in healthcare environments
Practical experience with regulatory compliance in healthcare environments is essential
Why BD?
BD is one of the world's largest medical technology companies, but we've never lost our human touch.
Every one of our 70,000+ associates plays a part in advancing the world of health™, from discovery to diagnosis and beyond.
Here in ANZ, you'll join a collaborative team that values precision, curiosity, and accountability. You'll gain exposure to global operations, work on a high-impact initiative, and contribute to a company that turns possibility into progress.
Because at BD, possibility isn't just imagined – it's made.
What's in It for You
Salary - $95,000 - $110,000 depending on experience + super + 10% bonus
A newly created role with huge potential for growth
Opportunity to transition from engineering into quality
Career development within a global MedTech leader
Exposure to international teams and regulatory processes
A role with purpose - improving patient safety and product reliability
Ready to Get Started?
If you're looking for a meaningful role where your expertise makes a difference - apply today and join BD as a Maker of Possible.
About Becton Dickinson
BD, an Australian subsidiary company, commenced operations in Melbourne in 1981. In October 1996, BD New Zealand was established to demonstrate the company's total commitment to servicing both the Australian and New Zealand markets. BD has a strong presence across its three core businesses in Australia and New Zealand with its Head Office in Sydney and with offices in Auckland, Melbourne, Brisbane, Perth and Adelaide. Our Major Distribution Centre operates out of Melbourne, and we have additional warehousing in Brisbane and Perth.
BD ANZ has been a major supplier to the Australian and NZ Healthcare Market for the past 28 years. Our experience in diagnostic and medical supply has been demonstrated through successfully serving both Government and commercial markets. Today BD continues to expand and develop in meeting our purpose of advancing the world of health.
Source: This is an extract from the company's own website.
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