About the Role
This casual opportunity involves supporting residents with customer service needs in their daily lives.
* Assist with events and serve meals & beverages
* Respond to resident enquiries & call outs
* Conduct welfare checks on residents. Ensure each person receives support tailored to their unique circumstances.
Necessary Skills for Success:
To excel, candidates will need exceptional interpersonal skills and a passion for delivering outstanding customer care services within a fast-paced environment. Proficiency in multitasking is also necessary due to diverse demands of various tasks including event coordination as well as task completion efficiently under tight deadlines.. Moreover,
it's crucial that applicants have effective communication capabilities so they can convey precise information accurately when dealing with our valued customers. Additionally,a level-headed approach would help prevent escalating situations which may cause unnecessary anxiety among other staff members who provide similar assistance. It is mandatory that one remains respectful even during conflict resolution while demonstrating empathy without giving away personal beliefs or opinions unnecessarily.