Ready to lead, guide and support a team delivering essential licensing services for WA?
Are you an organised, people‐focused professional who enjoys solving problems, interpreting legislation and helping teams deliver great service? This is a fantastic opportunity to step into a role where you'll guide and support licensing staff while managing more complex applications across a wide range of occupations and functions overseen by the Department.
As a Licensing Coordinator, you will play an important role in ensuring the Department delivers accurate, timely and high‐quality licensing services. You'll manage or support the coordination of a small team, assess and process complex applications, and help customers and stakeholders navigate legislative and regulatory requirements. This role is perfect for someone who enjoys variety, values accuracy, and thrives in a supportive team environment.
Would you also like to work in a genuinely exciting, flexible and friendly work environment? We offer a range of benefits, including flexible working hours and working at home, to help support you and get the best results possible for our community.
We value diversity and appreciate every individual's perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers' health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations.
The Role
The Licensing Coordinator supports the delivery of high‐quality licensing services by coordinating team activities to ensure work meets required timeframes, standards and legislative obligations. The role involves assessing, processing and auditing a range of applications, including more complex matters, resolving enquiries, and providing professional customer service across multiple channels. You'll also maintain accurate records using various systems and help build team capability through training, guidance and coaching, making this a great opportunity for someone who enjoys combining technical work with supporting others.
To be successful in this role, you'll need a good understanding of relevant legislation, strong problem‐solving skills, and clear written and verbal communication abilities. You will also show key leadership behaviours; building positive relationships, adapting to changing priorities, supporting others' development, and demonstrating professionalism and integrity in all you do.
Please refer to the Job Description Form (JDF) for further information regarding the position, including any specific requirements, leadership capabilities and pre-employment checks which will be assessed as part of the selection process.
Benefits working for LGIRS
* Flexible working hours (with a standard 37.5 hour week)
* Flexible working arrangements (from home, the field and office)
* 20 days of annual leave per year (which can be taken at half pay)
* 17.5% leave loading paid annually on accrued annual leave
* 15 days personal leave per year
* 13 weeks long service leave every seven years (which can be taken at half pay)
* 18 weeks paid parental leave (after 12 months of service)
* 3 public holidays in lieu per year
* 5 days reproductive leave per year
* 10 days disability leave per year
* 5 days cultural leave for Aboriginal and Torres Strait Islander people per year
* Ability to purchase additional annual leave
* Opportunities for professional development, acting, shadowing and mentoring
* Formal training options
* Stable work, job security, fair remuneration and 12% superannuation contributions
Interested? Click on "Apply" now to learn more about the role and how to apply for the position.
Applications close at 4pm on Monday 9 March 2026 (WST)
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