Luv Bridal isn’t just about dresses, it’s about moments. We’ve been part of thousands of love stories across the globe, bringing fresh energy, modern style, and real connection to the bridal world. With roots in Australia and brides all over the world, we’re known for modern designs, genuine service, and a team that’s truly passionate about what we do… creating unforgettable moments for every kind of love story
Our Crows Nest Showroom is seeking an experienced, passionate, and service-driven Bridal Showroom Concierge who brings positivity, encouragement, and exceptional care to every bride interaction, helping create truly unforgettable experiences. This role is a unique prospect to own the front-of-house function and deliver a seamless, elevated experience for brides, their families, and their guests. As the face of the showroom, the Showroom Concierge creates a warm, welcoming, and stress-free environment while managing the end-to-end booking process and serving as a key point of contact throughout the entire Luv Bridal journey - beautifully blending client experience with essential administrative responsibilities.
About you:
- Passionate about delivering exceptional service - going beyond expectations to create magical, memorable experiences for every bride
- Previous administration experience in a fast-paced environment
- Exceptional interpersonal skills and emotional intelligence, with confident, polished, and professional communication
- Naturally organised with a strong eye for detail
- Reliable, adaptable and efficient at using multiple systems with ease
About the role:
- Permanent part-time opportunity on a Wednesday to Saturday roster (30 hours per week)
- Greet clients and guests to create a warm, inviting, and lasting first impression
- Manage client appointments and pre-consulting with brides before their appointment
- Build rapport and create connection with brides to understand their individual needs and provide personalised recommendations either in person, or via email or phone
- Assisting clients in selecting the perfect bridal gown and accessories
- Working with a team of highly skilled Bridal Stylists to deliver exceptional customer service
- General administration tasks as required
This is your opportunity to be part of something special - join our team that’s head over heels for LUV and for creating magical bridal moments. 💍
At Luv Bridal, we’re committed to equal opportunities for everyone. We strive to ensure every applicant and employee feels supported and valued, and we’re happy to make any reasonable adjustments to assist you during the recruitment process.