Job Title: Retail Concession Manager
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About the Role:
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We are seeking an experienced Retail Concession Manager to join our team. As a key member of our sales and business development team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the achievement of key performance indicators.
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Key Responsibilities:
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1. Drive Customer Centric Culture: Create a warm and genuine in-store experience that exceeds customer expectations.
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2. Deliver Sales Growth: Drive sales, profit, and productivity by achieving all key performance indicators set by the business.
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3. Lead Team Performance: Inspire and empower your team through collaborative leadership, training, and development to achieve exceptional results.
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4. Collaborate with Stakeholders: Work closely with other concession managers, floor managers, and cluster managers to achieve common goals.
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5. Eembodie Cultural Values: Embody our key cultural values of customer obsession, collaboration, inspiration, responsibility, and dedication to quality.
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6. Attributes and Qualifications:
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7. Pasion for Retail Industry: A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
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8. Leadership Experience: Proven experience in managing fast-paced retail, hospitality, or similar businesses.
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9. Financial Management: Ability to manage budgets, interpret financial reports, and generate efficient rosters.
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10. Team Management: Experience in managing the performance, productivity, training, and development of a large team.
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11. Operational Excellence: Operational excellence, experience with stock control and visual merchandising.
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12. Relationship Building: Ability to build strong relationships with stakeholders across the business.
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13. Benefits:
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14. Competitive Remuneration: A competitive remuneration package, including incentives.
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15. Product Allowances: Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
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16. Career Progression: Excellent career progression involving regular training and on-the-job development.
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17. Genuine Culture: A genuine, open, and high-performing culture.
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18. Community Involvement: Opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships.
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19. About Us:
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We have been helping men make their mark for over 40 years. Our garments pair skilled design with time-honored craftsmanship, creating a wardrobe that offers the ultimate fit and elevates personal style.
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20. Our Values:
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21. Customer Obsession: Dedicated to providing exceptional customer experiences.
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22. Collaboration: Working together to achieve common goals.
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23. Inspiration: Encouraging creativity and innovation.
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24. Responsibility: Taking ownership and accountability for our actions.
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25. Dedication to Quality: Striving for excellence in everything we do.
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Why Join Us:
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We offer a dynamic work environment, opportunities for growth and development, and a commitment to making a positive impact in our community.
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