Job Title: Supply Chain Coordinator
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Job Description
* Health Focus Manufacturers is a family-owned business that has been a leader in the cosmetic and personal care manufacturing industry since 2011.
* We are seeking a highly organised and proactive professional to manage client orders and coordinate with internal departments and external suppliers to ensure the smooth flow of materials and information across the supply chain.
This key role involves acting as the primary point of contact for client orders, ensuring timely and accurate communication. It also requires collaborating with procurement, production, and warehousing teams to manage order flow from start to finish.
Key Responsibilities
* Act as the primary point of contact for client orders ensuring timely and accurate communication.
* Collaborate with procurement, production, and warehousing teams to manage order flow from start to finish.
* Track and follow up on the delivery of client-supplied packaging and components ensuring timely arrival for scheduled production.
* Work closely with the Supply Chain Manager to order raw materials communicating directly with suppliers to ensure alignment with production schedules and lead times.
* Provide clients with regular updates on production timelines proactively managing expectations and resolving supply chain bottlenecks.
* Assist in forecasting demand to align procurement and production schedules.
* Maintain accurate order and inventory records within our ERP systems.
* Support continuous improvement initiatives for supply chain processes and client communication standards.
Required Skills and Qualifications
* Minimum 2 years experience in supply chain, cosmetic chemistry, or production planning roles.
* Experience in FMCG or contract manufacturing environments is highly desirable.
* Strong organisational and time management skills with the ability to manage multiple priorities effectively.
* Excellent verbal and written communication skills combined with a strong attention to detail.
* Experienced in Microsoft Office suite, Excel, Word, Outlook, and ERP systems.
* Ability to build and maintain strong relationships with clients, internal teams, and external suppliers.
* Proactive solutions-oriented mindset with a hands-on approach.
* Reliable, self-motivated, and willing to take initiative.
Benefits of Working at HFM
* Celebrations that matter – we recognise birthdays and special occasions with genuine enthusiasm.
* Career growth – opportunities to progress within a company that truly values and supports its people.
* Community contribution – paid Volunteer Emergency Service Leave to support those who serve.
Join us for an exciting opportunity to grow your career in a leading cosmetics and personal care manufacturer.