Posted: 10h ago
The role
Employment Type
Casual
Closing Date
3 Nov 2025 11:59pm
Job Title
Casual Customer Sales and Service Specialist (QLD)
Work Location
38A Douglas Street, Milton, QLD
Key Responsibilities
- Proactively reach out to business customers via outbound calls to identify needs and offer tailored Telstra solutions
- Use natural curiosity and communication skills to create effortless and brilliant customer experiences
- Influence and negotiate with confidence to overcome objections and secure appointments or sales
- Collaborate with internal teams to ensure seamless delivery of products and services
- Build and manage relationships with key customer targets to maximise opportunities
- Take ownership of customer issues and follow through to resolution
- Contribute to an inclusive and culturally aware team setting
About You
- You thrive in outbound sales or teleappointing roles and love the buzz of hitting targets
- You're confident on the phone and can build rapport quickly with a wide range of customers
- You're motivated by KPIs and know how to turn a \"maybe\" into a \"yes\"
- You're a fast learner who's hungry to grow and take on new challenges
- You've worked in a customer-facing or call center role and know how to juggle priorities
- Telstra experience is a bonus, but not essential
Key Skills Required
- Communication
- Customer Engagement
- Selling Products & Services
- Group Problem Solving
- Resilience
Equal Opportunity Employment
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive.
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