Administration and Member Services Assistant We are seeking a dedicated Administration and Member Services Assistant to join our team at Tasmanian Transport Association. This is a part-time flexible role based in Devonport, Tasmania. As the Administration and Member Services Assistant, you will play a pivotal role in supporting the efficient operation of our organisation and delivering excellent service to our valued members.
What you'll be doing Providing comprehensive administrative support, including data entry, filing, and general office duties Handling member enquiries and providing high-quality customer service Assisting with the organisation and coordination of member events and activities, including conferences, dinners, awards programs, and training programs Entering invoices and payments to XERO and performing reconciliations Liaising with our valued partners and ensuring they receive strong recognition Maintaining accurate membership records and databases Supporting the preparation of reports, presentations, and other communications Supporting Board and Committee Meetings including preparation of agenda, papers and minutes Collaborating with the team to ensure the smooth running of the organisation What we're looking for Proven experience in an administrative or member services role, preferably within an industry association or similar organisation Excellent communication and interpersonal skills, with the ability to liaise effectively with members and stakeholders, maintaining confidentiality of member and business information Strong organisational and time management skills, with the ability to prioritise tasks and work under pressure Proficiency in using Microsoft Office suite and XERO accounting management software Experience with Mailchimp, Jotform, Canva is valued, but not essential A keen eye for detail and a commitment to providing exceptional customer service A collaborative and adaptable approach, with the ability to work as part of a team What we offer Competitive part-time salary and superannuation Flexible working arrangements to support work-life balance Opportunities for professional development and growth A positive and supportive work environment About us Tasmanian Transport Association is the peak body representing the interests of the freight transport industry in Tasmania. We are committed to promoting the interests of our members and driving the growth and sustainability of the sector. Join our team and be a part of an organisation that makes a real difference.
Apply now to be considered for this exciting opportunity.
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