Job Overview
We are seeking an experienced Operations Manager to lead overnight activities at our hotel. This role is responsible for ensuring a seamless guest experience and delivering exceptional service.
* Compile comprehensive front office night reports
* Conduct regular security inspections of the premises
* Provide bar service until midnight, catering to guests' needs
* Deliver room service in a timely manner
* Maintain cleanliness and ambiance of lobby areas
* Respond promptly to guest requests and concerns
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